Refund Policy
Thank you for shopping with us at Bronzeworldproducts.com. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
Return Eligibility
- You may return most items within 20 days of receiving your order.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- Some items, such as [list any non-returnable items, if applicable, e.g., personalized products, intimate items], may not be eligible for return.
Return Process
- To initiate a return, please contact our customer service team at [email protected] Phone: 1-475-259-6739 with your order number and a brief explanation of the reason for the return.
- Upon approval, you will receive a Return Merchandise Authorization (RMA) number and additional instructions on how to return your item.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow [number of days, typically 5-10 business days] for the refund to appear in your account, depending on your bank or card issuer.
Shipping Costs
- You will be responsible for paying for your own shipping costs for returning items unless we made an error with your order.
- Original shipping costs are non-refundable.
Exchanges
- If you need to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.
Contact Us If you have any questions about our refund policy, please contact us at:
[email protected]
- Phone: 1-475-259-6739
- Fax:1-203-763-4289